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Frequently Asked Questions
Find answers to common questions about ClearFlow VPN
General
What is a VPN and how does it work?
Why should I use ClearFlow VPN?
Is ClearFlow VPN legal to use?
Privacy & Security
What is your no-logs policy?
What encryption does ClearFlow VPN use?
Can my ISP see what I do when connected to ClearFlow VPN?
Devices & Platforms
Which devices can I use ClearFlow VPN on?
How many devices can I connect simultaneously?
How do I install ClearFlow VPN?
Subscription & Billing
What subscription plans do you offer?
How do I pay for ClearFlow VPN?
Do subscriptions auto-renew?
How do I cancel my subscription?
What is your refund policy?
Connection & Performance
Will a VPN slow down my internet?
What should I do if I can't connect?
How many server locations do you have?
Troubleshooting
How do I add ClearFlow VPN to my Firestick?
I forgot my login details. How can I pay my invoice?
My VPN app is showing error 401 or "no server" message on my device.
Account & Support
How do I create an account?
I forgot my password. How do I reset it?
How can I contact support?
Still have questions?
Our support team is here to help
Contact Support